Iron Age Guitar Accessories | Shipping Policies

All shipments are personally packaged & sent through the US Postal Service.

Updated Rates For 2018

**DHL International Service Added - Price calculated at checkout. This is an express parcel service with shipping times ranging from 2-5 days, anywhere in the world.

Please allow an additional 1-3 days for your items to be crafted depending on current workload.

Free Shipping - Provided on ALL U.S. domestic orders, sent through USPS 1st Class
Free Priority - Provided on orders of $45 or more through USPS Priority, U.S. Only
Free International - Provided on orders of $55 or more through USPS 1st Class International

Standard Shipping - FREE
Delivery time is (3-5) days depending on your location (We ship from Austin TX).
Online tracking is e-mailed to you once your package is being prepared to ship out.

Optional Priority Shipping - $6
is available for a flat rate.
Delivery time is a guaranteed (1-3) business days once the package reaches the post office.
Please note that this might exclude Sundays & some national holidays.
Online tracking is also e-mailed to you once your package is ready to be shipped.

*Orders are shipped Saturdays, but not always guaranteed.

**To see your order invoicing or track a package,
simply log into your account if you created one during checkout.

Worldwide/International Shipping - $10.00 (Flat-Rate)
are sent by USPS First Class International as a "Package/Parcel" not an "Envelope/Letter".
Delivery time varies from (2-6) weeks depending on distance, country postage procedures, & customs.

As per the U.S. Postal Service, only the following counties offer Full door-to-door tracking:

  • Australia
  • Belgium
  • Brazil
  • Canada
  • Croatia
  • Denmark
  • France
  • Germany
  • Great Britain (UK)
  • Israel
  • Netherlands
  • New Zealand
  • Spain
  • Switzerland

Online tracking is only available while the package is still in the US for those countries not on the list above. The last stop before leaving the US is always Chicago IL.

**Although packages to Europe usually arrive within the first 15 days,
please wait at least 3 full weeks before contacting about a refund or lost packages.

I have no control or influence over international customs & foreign postage procedures.
Thank you for your patience.

Package Marked As "Delivered" But Nowhere To Be Found?
In some cases where international shipping is available, the local post office will hold the package if they're unable to deliver it that day. They might attempt a re-delivery the following day, but it's likely that the package can also be picked up at the local post office too. Typically they will hold the parcel for 7-10 days before returning it to the sender & all you'll need to pick it up is an identification card, and the tracking number.

PO / APO Military Installation Shipping

As former members of the U.S. armed forces,
we're truly honored to support & give back to the members of our nation’s active-duty military.

We do ship to all APO, FPO, or DPO military addresses.
When placing your order:

Select your Country as USA
Your state as AA, AE, or AP
Input APO, FPO, or DPO as your city.

Due to heightened security,
tracking information is limited and we are unable to track them after they leave the United States.
However, most military packages usually arrive within 6-12 business days.
This is dependent on location & external factors such as military inspections so some orders may experience additional delays.

When shipping to an APO, FPO, or DPO address,
please use the following format when completing your shipping address:

John Basilone
Address Line 1
Address Line 2 (optional)
FPO, AP 17751-1110 (ZIP code for your location including last 4 extension)

Note: The 4-digit ZIP code extension is required for all military addresses.
Please make sure to enter it to help ensure your package arrives in a timely manner.

Thank you for your service!

Orders are usually shipped out within 1-3 business days. Sometimes Saturdays, but not guaranteed & Holidays are excluded.
All shipping & handling fees are in U.S. Dollars (USD)

**For Inquiries please contact us through the link below in the footer.

Back to the top